Refund Policy
Effective October 23, 2026
The short version
- Valuations and your first weekly issue are free.
- You can cancel the weekly report at any time. Cancelling stops the next charge.
- We don't refund months already paid, except when we miss an issue, charge you by mistake, or the law requires it.
Free services
Game valuations and your first issue of the weekly report cost nothing, so there's nothing to refund. The free issue doesn't start a subscription.
The weekly report subscription
The weekly report costs $500 a month during the pilot. It's billed in advance and renews every month until you cancel. The full subscription terms are in the Terms.
Cancelling
You can cancel at any time, for any reason. Email gautamuprasanna@gmail.com with "Cancel my subscription", or use a cancel link in your billing emails if you have one. You don't need to give a reason. Cancelling stops all future charges. You keep getting issues until the end of the month you've already paid for, and we'll confirm your cancellation by email.
No refunds for paid months
We don't refund a month you've already paid for, in whole or in part, because each issue is delivered as soon as it's sent. These exceptions always apply:
- A missed issue. If we don't send an issue during a month you paid for, we'll refund or credit $125 for each missed issue, at your choice.
- We end your subscription early. If we stop the weekly report or end your subscription for any reason other than your breaking the Terms, we'll refund the unused part of the month.
- A charge made by mistake. If you're charged twice, charged after you cancelled, or charged the wrong amount, we'll refund the mistaken charge in full.
- Where the law requires a refund. Nothing in this policy takes away a right you have under the law.
How to ask for a refund
Email gautamuprasanna@gmail.com with "Refund" in the subject line, and include the date and amount of the charge. We'll reply within 5 business days. Approved refunds go back to the original payment method, and your bank may take 5 to 10 business days to show them.
Please contact us before disputing a charge with your bank. We can usually fix it faster.
Contact
Gautam Prasanna, Spawnbook. Email: gautamuprasanna@gmail.com.